Inbound call center

Inbound call center

Inbound Call Center Agents

Experience the TeleDirect Difference with our Dedicated and Shared Call Agents providing your customers an exceptional call experience while simultaneously providing you results-driven performance.

Lead Qualification

Fast track your lead and sales funnel with our expertise to engage your callers to ensure prospects turn into customers.

Customer Service

We are a true extension of your company that provides professionalism and knowledge for an exceptional customer experience.

Tier I Tech Support

Our Agents are highly trained specialists working with many technological companies to assist with your tech service and support needs.

Reservation Services

We've specialized in reservation services for multiple industries and have established a proven model of success for over 20 years.

Order Processing

Our PCI Compliant information security and protocols ensure your products and services are effectively processed quickly & easily.

Direct Response & Media Support

We provide a seamless communication channel to your DR and marketing campaigns through our vast expertise.

Overflow & After Hours Support

Our 24/7/365 services ensure your business never closes by our high availability of agents ready to help your customers anytime, anywhere.

Help Desk Services

Supplement your current team with our knowledgeable Agents able to identify, assess and determine solutions for immediate resolution.